Starting from October 21 to October 25, over 1000 Dubai government services will be made available online. The Dubai Media Office took to Twitter on Sunday and said that about 40 public departments will be participating in the initiative that is being spearheaded by the Department of Finance. The service is being initiated in order to enhance the utilization of government apps and e-services.
During this special week, customers will be urged to ditch manned centres for smart channels to facilitate government services and transactions. In accordance with the scheme, the services offered by the departments that are participating will be available exclusively online through the relevant apps and websites. The measure comes amidst efforts to propel the city into the league of smart cities.
The measure aims to transform everyday services and chores by lending them a digital and smart perspective. Thus the public can be a proactive element in the city’s digital transformation endeavor. The digitalization process was launched in 2017 by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, in the form of ‘A day without service centres’ initiative which was purported to be highly successful.