From the month of July, vehicle owners can avail a range of services offered by the Road Transport Authority (RTA) from the comforts of home. The RTA has announced the launch of ‘Reach-out-to-Customers’ initiative from July, which will provide several vehicle-related services that require the presence of the customers. The RTA representatives will reach out to customers concerned at their location in Dubai or any other emirates.
Sultan Al Marzouqi, director of Vehicle Licensing at RTA’s Licensing Agency, said that the step is intended to enhance customers’ satisfaction.
The services covered in ‘Reach-out-to-Customers’ initiative include vehicle ownership, transfer of vehicle ownership, export of vehicles and change of vehicle ownership.